Legal

Privacy Policy

How we handle the information you share with us through enquiry forms, email, phone and WhatsApp.

Last updated: September 2026

Nilkamal Global Egg (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what information we collect through our website and contact channels, how we use and protect it, and the choices and rights you have. We are the data controller for this information and can be reached at nilkamalglobalegg@gmail.com.

1. Scope

This policy applies to the Nilkamal Global Egg website and to information you share with us by enquiry form, email, telephone or WhatsApp. It does not apply to third-party websites we link to.

2. Information we collect

Information you provide. When you submit an enquiry or request a quote, we collect the details you enter — such as your name, company, email address, phone/WhatsApp number, destination port, product, grade, volume, incoterm and any message. We collect only what we need to respond to you.

Information collected automatically. Like most websites, we may collect technical data such as your IP address, device and browser type, pages viewed, referring page and interactions, through cookies and similar technologies (see below).

We do not intentionally collect sensitive personal data, and we ask that you do not send it through our forms.

3. How we use your information

We use your information to: (a) respond to enquiries and prepare quotations; (b) negotiate, form and perform contracts and shipments; (c) provide customer and post-shipment support; (d) operate, secure and improve the website; and (e) comply with legal, tax and regulatory obligations. We do not sell your personal information.

4. Legal bases

Where applicable data-protection law requires a legal basis, we rely on: your consent (e.g. when you submit an enquiry); the performance of a contract or steps taken at your request; our legitimate interests in running and improving our business and website; and compliance with legal obligations.

5. Cookies and analytics

We use cookies and similar technologies for basic functionality and to understand how the site is used. This includes Microsoft Clarity, which helps us see aggregated usage and behaviour (such as heatmaps and session insights) to improve the site; Clarity may capture interaction data subject to Microsoft’s terms. If web analytics such as Google Analytics are enabled, they collect aggregated, non-identifying usage data. You can control or block cookies through your browser settings; some features may not work without them.

6. Third parties who process data for us

We share information only with service providers who help us operate, and only as needed:

  • FormSubmit — delivers enquiry-form submissions to our inbox.
  • Microsoft Clarity — website analytics and behaviour insights.
  • Hosting/CDN provider (Vercel) — serves the website and may process technical logs.
  • Communication providers — email and WhatsApp handle messages you send us under their own policies.

These providers are permitted to use your information only to provide their service to us.

7. Disclosure

We may disclose information where required by law, to enforce our terms, to protect our rights or safety, or in connection with a business transfer. We do not otherwise sell or rent personal information.

8. International transfers

As an exporter dealing with international buyers and global service providers, your information may be processed in countries other than your own. Where required, we take steps to ensure appropriate safeguards are in place.

9. Data retention

We keep enquiry and business information only as long as needed for the purposes above, including to manage the relationship and meet legal, accounting and tax requirements, after which it is deleted or anonymised.

10. Security

We apply reasonable technical and organisational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Your rights

Subject to applicable law, you may have the right to access, correct, update, or delete your personal information, to object to or restrict certain processing, to withdraw consent, and to data portability. To exercise these rights, contact us at nilkamalglobalegg@gmail.com. We will respond within a reasonable time.

12. Children’s privacy

Our website and services are intended for businesses and adults. We do not knowingly collect information from children.

13. Third-party links

The site may link to external websites and services. We are not responsible for their privacy practices; please review their policies.

14. Changes to this policy

We may update this Privacy Policy from time to time. The current version on the site applies, and the “last updated” date above reflects the latest revision.

15. Contact

For any privacy question or request, email nilkamalglobalegg@gmail.com, call +91 95617 89987, or use our contact page. Postal: Nilkamal Global Egg, Wavi Road, Chor Kauthe, Maharashtra 422611, India.

This document is a general template provided for information and is not legal advice. Please have it reviewed and adapted by a qualified legal professional to ensure it meets the laws applicable to your business (for example India’s DPDP Act, the EU/UK GDPR, or other regimes).